Refund policy
Too Much is a brand of Too Much Jewels (GSTIN: 07ABAFT2872N1ZQ), India.
What you need to know
- All sales are final. For hygiene reasons, we don't accept returns.
- No exchanges. For the same hygiene reasons, we don't offer exchanges.
- No cancellations. All prepaid orders are final and can't be cancelled once placed.
- No refunds, except for a defective, damaged or wrong item (see below).
- Tarnish from liquids isn't covered. We're not responsible for pieces that tarnish or change finish because of contact with water, perfume, sweat or other liquids. Please follow our care guide.
Damaged, defective or wrong item
Please check your order as soon as it arrives. If your piece is defective, damaged, or not what you ordered:
- Contact us within 24 hours of delivery at toomuchjewelss@gmail.com or Instagram DM @toomuchjewels.in
- Share your order number, clear photos and an unedited unboxing video (from opening the sealed parcel to showing the issue)
- Once we review and approve your claim, your refund is processed within 2–7 business days to your original payment method
Claims raised after 24 hours, or without an unedited unboxing video, can't be accepted.
What isn't covered
- Tarnish or finish changes from water, perfume, sweat or other liquids
- Normal wear and tear from use
- Damage after delivery (dropping, pulling or bending the piece)
- Small colour or finish differences compared to photos
Contact
toomuchjewelss@gmail.com / Instagram @toomuchjewels.in, Mon–Fri, 10 AM–6 PM IST. We reply within 48 hours.